Found Description
Join MK Auto Group as a Customer Experience Coordinator and be a key player in enhancing client interactions. Your personable nature will shine as you assist clients through the collision repair process.
This role emphasizes strong communication and organizational skills while ensuring customers feel supported during repairs. You'll coordinate timelines, manage appointments, and keep clients informed every step of the way.
Key Responsibilities:
• Welcome customers professionally in person and on the phone.
• Assist clients through the collision repair journey.
• Manage appointment scheduling and repair bookings.
• Collaborate with estimators, technicians, and insurers.
• Share repair status updates with customers.
Requirements:
• Prior customer service or administrative experience preferred.
• Exceptional communication and interpersonal skills.
• Solid organizational and multitasking abilities.
• High school diploma or equivalent required.
• Clean...
This role emphasizes strong communication and organizational skills while ensuring customers feel supported during repairs. You'll coordinate timelines, manage appointments, and keep clients informed every step of the way.
Key Responsibilities:
• Welcome customers professionally in person and on the phone.
• Assist clients through the collision repair journey.
• Manage appointment scheduling and repair bookings.
• Collaborate with estimators, technicians, and insurers.
• Share repair status updates with customers.
Requirements:
• Prior customer service or administrative experience preferred.
• Exceptional communication and interpersonal skills.
• Solid organizational and multitasking abilities.
• High school diploma or equivalent required.
• Clean...
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