Customer-Focused Dispatcher Position

Join our team as a Dispatcher, ensuring smooth operations and customer satisfaction through strategic communication. Manage real-time dispatching of drivers and contractors effectively.
As a Dispatcher, you will coordinate field operations, optimizing resource assignments and maintaining customer communication. Your proactive approach will help you monitor deliveries and address any operational challenges that arise. This role requires strong multitasking and problem-solving skills.
Key Responsibilities:
• Receive and prioritize customer requests via phone and email
• Assign deliveries and manage driver availability
• Monitor delivery status and operational metrics
• Communicate ongoing updates to all stakeholders
• Quickly resolve issues related to delivery delays
Requirements:
• Knowledge of Canadian regions (NL, QC, ON, AB, BC)
• Fluent in both French and English, written and spoken
• Exceptional time management and organizational skills
• Compute...