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Customer-Focused Automobile Claims Adjuster

iA Financial Group

quebec, capitale nationale, Canada Full-time July 16, 2026

Found Description

Elevate your career as a Customer-Focused Automobile Claims Adjuster committed to client service and support. This role allows you to impact customers' lives positively during the claims process.
In your position, you will respond to incoming claims calls, process files, and follow up effectively with clients. Your analytical prowess will be critical in evaluating information while you collaborate with a skilled team of professionals. This environment promotes learning and innovation, ensuring that you can enhance your career while directly supporting policyholders.
Key Responsibilities:
• Handle incoming claims inquiries in a call center
• Evaluate and manage automobile claims files
• Initiate calls for clarification of claims details
• Work closely with team members on pooled files
• Participate in team call handling for efficiency
Requirements:
• Excellent customer service and empathy skills
• Ability to work well within a team environment
• Strong c...

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