Customer‑Facing NOC Engineer: Network Incident Specialist

Accenture Southeast Asia in Kuala Lumpur is looking for a Technical Support Specialist to be the first point of contact for customers reporting network and connectivity issues. You will handle customer inquiries and provide technical support for a range of products and services while ensuring adherence to service level agreements.

The ideal candidate has 1–3 years of experience in technical support, strong problem-solving skills, and is proficient in English along with Cantonese or Mandarin.