Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete

Position: Customer Service Agent
Work model: On-site
Location: Chania
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company


• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience


• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner


• Turn every customer into a happy custome...