Customer Experience Team Member – Civic Theatre

• Ensure an exceptional customer experience at Newcastle’s iconic Civic Theatre.
• Casual role across days, nights and weekends – availability to work on short notice required.
• Don’t just work for the City; co-create it!

City of Newcastle (CN) is currently seeking customer-focused front-of-house superstars to join our Civic Theatre team as a casual Customer Experience Team Member

As the welcoming face of our theatre, you will provide a seamless, first-class experience for every visitor from the moment they arrive to the time they leave. In this fast‑paced and collaborative role, you’ll greet guests, check tickets, usher patrons to their seats, and provide helpful venue and show information. You’ll ensure safe and smooth audience movement, maintain venue presentation standards, assist with venue set-up and pack-down, and be proactive in effectively resolving any issues brought to your attention. Additionally, you will follow workplace health a...