Customer Experience Specialist

Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource teams, and to further add to our dynamic company culture.

Position: Customer Experience Specialist

Department: Customer Experience

Type: Full Time - Permanent: Monday-Friday with occasional Saturday or Sunday

Why work at RCT?

• Opportunity to support the vulnerable sector and make a difference in someone’s life.
• Not a sales environment; we focus on call quality and accuracy.
• Work in an inclusive culture, with a supportive and diverse team and have access to management who really care.
• Participate in performance plans, recognitio...