Found Description
- Handle inbound calls, provide information on products and services, and address customer questions and concerns.
- Research and resolve customer issues efficiently and professionally, and escalate complex problems to supervisors.
- Take and process customer orders, payments, and applications.
- Make outbound calls to sell products, conduct market research, or follow up with customers.
- Maintain detailed records of customer interactions, transactions, and complaints using CRM software.
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Submit your application for Customer Experience Specialist - Inbound & Outbound at Synlink Recruitment Outsourcing Co. Inc.
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