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Customer Experience Specialist at KITS

Confidential

vancouver, metro vancouver regional district, Canada Full-time July 04, 2026

Found Description

Become a Customer Experience Specialist at KITS, delivering outstanding service in Vancouver. Create a friendly, inviting space and assist customers in finding the perfect eyewear and café offerings.
KITS is on the lookout for a dynamic individual to join us as a Customer Experience Specialist. You'll engage with customers, ensuring a delightful shopping journey and assisting with frame selections and café menu items. Your role will effectively contribute to our retail goals by fostering strong customer relationships and providing excellent support.
Key Responsibilities:
• Create a hospitable environment for all visitors
• Guide customers through product choices effectively
• Serve beverages and food in the café
• Support customer appointments and manage bookings
• Perform optical fittings and adjustments
Requirements:
• At least 1 year in a customer service setting
• FoodSafe Level 1 certification preferred
• Availability during peak hours including mo...

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