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Customer Experience – Sales Support

Brampton Recruitment Ltd

Stone, England, United Kingdom Permanent / Full Time July 16, 2026

Found Description

As the Sales Support Specialist you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes.

Working for a well-established global manufacturing business who operate in a niche industry. As the Sales Support Specialist, you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes.

Job Description:

  • Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries
  • Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
  • Mailbox Management: Ensure active management of CS Key Accounts mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible.
  • Key Account Support: primary customer service contact for key accounts and strategic accounts
  • Lead Qualification:<...
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