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Customer Experience Representative / Administrator

Aggreko

Chiba, Chiba Prefecture, Japan Full time June 18, 2026

Found Description

Bring your energy to Aggreko as Customer Experience Representative / Administrator based in Chiba in this hybrid role – 3 days a week in our Chiba depot and 2 days a week working from home. You’ll focus on the experience of our valued customers, aiming to increase customer satisfaction, loyalty and retention and exceeding customer expectations. You will be a strong communicator (verbal and written) to business level in both Japanese and English.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you’ll do as Customer Experience Representative / Administrator:

  • Provide excellent in-person and virtual customer service via phone, text, email and online chat

  • Support our customers with issue support, post-sales product support, field service dispatching, etc.

  • ...

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