Customer Experience Operations Intern (Xico)

We are currently seeking an intern to join our team at DiDi. As an intern you will gain valuable experience and skills in a fast‑paced startup environment. Our company is committed to providing a supportive and inclusive work environment that encourages personal and professional growth. As an CX & Relationship Intern, you will work closely with the CX & Relationship Service Delivery team for the Spanish‑speaking LATAM region, managing our various BPOs. Your work will aim to improve our customer service experience across nine Latin American countries, allowing you to learn from experienced professionals, contribute to ongoing projects, and collaborate with a dedicated team passionate about customer experience. We offer a challenging and rewarding internship experience to help you develop the skills and experience needed to launch a successful career in the tech/BPO industry. Our internship program provides meaningful work, mentorship, and growth opportunities.

Role Respons...