F

Customer Experience Operations Associate

focusglobal

mandaluyong, metro manila, Philippines Full-time July 11, 2026

Found Description

About the Role

Ready to be the engine behind an outstanding customer experience? As our Customer Experience Operations Associate, you'll do more than just administrative tasks—you'll ensure our service delivery is seamless and efficient. You will track critical projects, dive deep into customer cases, and collaborate with various teams to solve problems before they arise. If you're a sharp, results-driven graduate with a passion for organization and making a tangible impact, this is your opportunity to shape the customer experience from the ground up.

Key Responsibilities

  • Provide operations and admin support to the Service Department in the execution of marketing strategies
  • Prepare details and research customer cases to support senior Customer Relations team members
  • Monitor progress of different customer installation and servicing projects
  • Coordinate with other departments, external providers and suppliers in relatio...

Ready to Apply?

Submit your application for Customer Experience Operations Associate at focusglobal

Apply Now