Found Description
Customer Experience Manager (Fintech): Managing client relationships and providing technical support for a fintech AI-powered finance automation platform with an accent on client needs assessment, issue resolution, and product integration. Focus on delivering personalized technical expertise, proactive support, and collaboration across internal teams to ensure exceptional customer outcomes.
Location: Medellín, Antioquia, Colombia. Hybrid work format with office presence required on Monday, Tuesday, and Thursday.
Company
Tipalti is an AI-powered fintech platform automating finance operations globally, serving over 5,000 companies with comprehensive finance automation solutions.
What you will do
- Establish and maintain strong client relationships as the main technical contact and liaison between clients and internal teams.
- Provide in-depth technical expertise on products, services, and technologies. ...