Found Description
Job Title: Customer Experience Supervisor
Location : Pune |
Type : Permanent, Full-Time |
Industry : Chemical/Manufacturing
Role Overview
We are seeking a data-drive n Customer Experience Supervisor
to lead a dynamic team, optimize order management, and elevate customer satisfaction. You will bridge the gap between day-to-day operations and strategic, cross-functional improvements to drive customer loyalty and retention.
Key Responsibilities
Team Leadership:
Lead, coach, and motivate a customer experience team. Set clear goals, manage workload, and serve as an escalation point for complex issues.
Operational Excellence:
Oversee daily operations, ensure SOP adherence, and partner with regional leadership to eliminate process inefficiencies.
Cross-Functional Collaboration:
Partner with Supply Chain, Logistics, Sales, and Quality teams to resolve systemic issues affecting the customer journey.
...
Location : Pune |
Type : Permanent, Full-Time |
Industry : Chemical/Manufacturing
Role Overview
We are seeking a data-drive n Customer Experience Supervisor
to lead a dynamic team, optimize order management, and elevate customer satisfaction. You will bridge the gap between day-to-day operations and strategic, cross-functional improvements to drive customer loyalty and retention.
Key Responsibilities
Team Leadership:
Lead, coach, and motivate a customer experience team. Set clear goals, manage workload, and serve as an escalation point for complex issues.
Operational Excellence:
Oversee daily operations, ensure SOP adherence, and partner with regional leadership to eliminate process inefficiencies.
Cross-Functional Collaboration:
Partner with Supply Chain, Logistics, Sales, and Quality teams to resolve systemic issues affecting the customer journey.
...