Found Description
Take charge of customer satisfaction as a Customer Experience Manager at Permacon's Milton office, covering Ontario's Southwestern region. Lead a team to enhance service delivery and operational effectiveness.
Permacon, a leader in concrete masonry and landscaping products, seeks a Customer Experience Manager. With over 5 years of customer service experience, including 3 in a supervisory role, you will manage a dedicated team. This position involves overseeing order logistics, contract management, and maintaining customer relationships across various sites in Ontario.
Key Responsibilities: • Lead the Customer Experience team for satisfaction • Supervise Customer Experience Coordinators and team members • Train and develop team for superior service delivery • Manage relationships with sales and production teams • Oversee inventory control and database management
Requirements: • College diploma in business administration or equivalent • Minimum 5 years in custo...
Permacon, a leader in concrete masonry and landscaping products, seeks a Customer Experience Manager. With over 5 years of customer service experience, including 3 in a supervisory role, you will manage a dedicated team. This position involves overseeing order logistics, contract management, and maintaining customer relationships across various sites in Ontario.
Key Responsibilities: • Lead the Customer Experience team for satisfaction • Supervise Customer Experience Coordinators and team members • Train and develop team for superior service delivery • Manage relationships with sales and production teams • Oversee inventory control and database management
Requirements: • College diploma in business administration or equivalent • Minimum 5 years in custo...
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