Found Description
Customer Experience Leader Latin America Mexico City High-impact role with regional visibility and the opportunity to lead transformation! Customer Experience leader to drive the strategy across Latin America, turning insights into action and mobilizing teams to improve the end-to-end customer journey. What you’ll do Lead the regional Customer Experience Strategy Turn customer feedback into impactful improvements Optimize the end-to-end customer journey Drive cross-functional initiatives across multiple countries Foster a customer-centric culture Your profile 10 years of experience in CX, strategy, or operations Regional or multi-country exposure Strong influencing and stakeholder management skills Analytical mindset with strong execution focus Languages Advanced English & Spanish | Portuguese is a plus.