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Customer Experience Manager

Mount Anvil

london, england, United-Kingdom Full-time June 08, 2026

Found Description

Overview

We’re looking for an organised, detail-orientated, Customer Experience Manager on a 12-month FTC to join the business with super-high standards, making sure every Mount Anvil home is ready for handover, so our customers’ first day in their new home is seamless. You’ll be based on one of our existing schemes, The Royal Eden Docks, a Joint Venture with our partner Riverside, based in Custom House, Docklands. A short walk to the Elizabeth Line and a 10-minute train into Central London. You’ll join an already established team who have already delivered the multiple phases here and have a great network of teammates.

Responsibilities

  • Coordinate the end-to-end process that turns a unit into a home, working closely with on-site teams, Lettings, Managing Agents, furniture suppliers, and snaggers to keep everything on track.
  • Booking appointments and tracking inspections to registering properties, sending concierge emails, and updating Sa...

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