Customer Experience Leader at Indigo

Become a Customer Experience Leader at Indigo, where you will create a joyful shopping atmosphere and enhance customer engagement. Model our values, interact with shoppers, and leverage product stories in every interaction.
Indigo seeks passionate individuals to connect authentically with customers while fostering a warm store environment. In this role, you'll actively share our brand’s stories, curate product collections, and ensure adherence to visual standards. Your impact will shape positive customer experiences through proactive feedback management and teamwork.
Key Responsibilities:
• Create a welcoming environment for all customers
• Share engaging product stories and ideas
• Connect with customers on the sales floor
• Maintain visual standards of product displays
• Respond promptly to customer feedback
Requirements:
• Experience in specialty retail preferred
• Commitment to exceptional customer service
• Flexibility to work varied shifts, includ...