Customer Experience Lead: End-to-End Shipping & Success

Maersk is seeking a Customer Experience Consultant to drive exceptional service for customers and coordinate end-to-end shipment activities from booking to invoicing. The role emphasizes timely execution, proactive issue resolution, and collaboration with internal teams to ensure customer success.

The successful candidate will act as the frontline contact for customers, build strong relationships, and identify upselling opportunities while maintaining accurate documentation and proactive