Customer Experience Lead — End-to-End Engagement

Prism+ is searching for a Customer Experience Manager to lead its customer experience initiatives in Singapore. The role involves managing a diverse team, ensuring a seamless customer journey, and driving improvements based on customer insights.

The ideal candidate has at least 3 years of experience, is proficient in CRM software like Zendesk and Salesforce, and excels in a high-volume environment with excellent communication skills.