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Customer Experience Executive - Vadapalani(Chennai)

Rentokil Initial

vadapalani, tamil nadu, India Full-time June 10, 2026
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Found Description

About the Role

:
  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

    • Requirements

    Job Responsibilities:

  • To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required.
  • Keeps customers informed about the progress of their complaints and provides timely answers and solutions.
  • Analyzes complaint trends to identify areas for improvement.
  • Provide ongoing support to clients.
  • Track and monitor client engagement while offering updates and actionable recommendations.
  • Addresses and resolve...

    • Ready to Apply?

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    Found Details

    Locationvadapalani, tamil nadu
    CountryIndia
    TypeFull-time
    CategoryOther-General
    PostedJune 10, 2026

    About Rentokil Initial

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    Rentokil Initial

    vadapalani, India

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