Found Description
Enhance customer interactions as a Delivery Specialist at Roam, located in Etobicoke. Oversee vehicle pickups, drop-offs, and service visits to guarantee a seamless experience for subscribers.
In this customer-facing role, you will ensure that all appointments run smoothly from check-in to hand-off. You'll collaborate with Sales, CX, and Operations teams to keep customers informed and vehicles moving on schedule while maintaining a welcoming environment. Your focus on detail and problem-solving will be essential in this fast-paced setting.
Key Responsibilities:
• Greet customers warmly at the service drive
• Document vehicle concerns and service history accurately
• Build detailed repair orders and service tickets
• Coordinate with team members for timely service
• Schedule and confirm vehicle pickups and appointments
Requirements:
• 1–2 years of experience in customer service roles
• Valid Ontario driver’s license with a clean abstract
• Strong communi...
In this customer-facing role, you will ensure that all appointments run smoothly from check-in to hand-off. You'll collaborate with Sales, CX, and Operations teams to keep customers informed and vehicles moving on schedule while maintaining a welcoming environment. Your focus on detail and problem-solving will be essential in this fast-paced setting.
Key Responsibilities:
• Greet customers warmly at the service drive
• Document vehicle concerns and service history accurately
• Build detailed repair orders and service tickets
• Coordinate with team members for timely service
• Schedule and confirm vehicle pickups and appointments
Requirements:
• 1–2 years of experience in customer service roles
• Valid Ontario driver’s license with a clean abstract
• Strong communi...
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