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Customer Experience Coordinator

Techo-Bloc

longueuil, montérégie, Canada Full-time June 27, 2026

Found Description

Salary: $60,000–$70,000 (based on experience)
Schedule: Monday to Friday | 8:00 AM – 5:00 PM

This is not an admin role.
You’re at the center of the action — connecting clients, internal teams, and field staff.

Job Description

What You’ll Do

You’ll be the main coordination point between clients, internal teams, and field service staff.

  • Support & Coordination
    • Respond to client requests and manage support cases (warranty and non-warranty)
    • Coordinate with Sales, Customer Service, and Finance to resolve issues
    • Manage end-to-end complaint resolution
  • Field Team Support
    • Schedule field technicians for on-site visits and installations
    • Coordinate timelines with internal teams and sales reps
    • Approve timesheets and manage basic field inventory

A Day in the Life

You’ll split your time ...

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