Customer Experience Coordinator

HeyDelegate is a remote staffing and talent partner that provides highly skilled Kenyan professionals to U.S.-based companies.

We are currently looking for a Client & Stakeholder Engagement Associate to support one of our U.S.-based clients in a high-touch, relationship-driven role. This position focuses on stakeholder experience, engagement, and relationship management, and is not a customer support role. The successful candidate will be embedded within the client's operations and will be trusted to engage senior professionals with a high level of professionalism, clarity, and discretion.

In this role, you will manage consistent 1:1 outreach to stakeholders, primarily via email and supported by LinkedIn and phone communication. You will support engagement initiatives across live and digital programs, coordinate outreach related to events and stakeholder opportunities, and ensure timely follow-ups that reinforce value and participation. You will also be responsible for...