Customer Experience Consultant

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. 

Join our team on site as a Customer Experience Consultant, and be part of a unique Centre focused on delivering exceptional customer care. You’ll handle a wide range of enquiries end-to-end—from billing to account support—across multiple channels including voice and messaging. 

Our collaborative workspace makes it easy to share knowledge and create innovative solutions together. This is your chance to influence change and help shape a new ...