Customer Experience Consultant

Are you an experienced logistics professional with a passion for delivering exceptional customer experiences?

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Maersk is seeking a Customer Experience Consultant to join our team in Madrid. This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight forwarding, or supply chain operations who enjoys building relationships, solving problems, and driving service excellence.

As a Customer Experience Consultant, you will be the primary point of contact for customers, ensuring a seamless end-to-end experience while collaborating closely with internal stakeholders to deliver outstanding results.

Key Responsibilities

• Manage and coordinate end-to-end shipment activities for customers.
• Serve as the main point of contact for customer enquiries and issue resolution.
• Build a...