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Customer Experience Consultant

Maersk

ahmedabad, gujarat, India Full-time June 19, 2026

Found Description

APM Terminals

Job Title: Customer Experience Consultant

Location: Halol, Gujarat


Job Summary

We are seeking a detail-oriented and customer-focused Customer Experience Consultant to manage end-to-end import and export operations. The role involves coordinating international shipments, ensuring compliance with trade regulations, managing documentation, and collaborating with internal and external stakeholders to deliver a seamless customer experience. The ideal candidate will possess strong knowledge of logistics, customs procedures, and international trade documentation.


Key Responsibilities

Import & Export Operations

  • Manage end-to-end import and export shipment processes, ensuring timely execution and delivery.
  • Coordinate with freight forwarders, shipping lines, customs brokers, transport providers, suppliers, and customers to facilitate smoot...
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