Customer Experience Associate - Part Time

As a Customer Experience Associate at the Oakville Main Branch, you’ll be the key to providing outstanding customer service and supporting clients in achieving their financial objectives. This part-time position offers 11.25 hours of meaningful work every week.
Your role focuses on building strong relationships while actively listening to customers’ needs. You’ll process transactions and identify opportunities for sales while guiding clients in using our technology services, like mobile banking. Excellent customer service and a friendly approach are essential for success.
Key Responsibilities:
• Listen to understand and meet customer needs
• Process daily banking transactions with accuracy
• Contribute to sales targets through proactive engagement
• Support clients with mobile and digital banking tools
• Foster strong relationships through exceptional service
Requirements:
• Proven skills in customer service or community involvement
• Friendly, professiona...