Customer Experience Associate - O'Brien (Part-time, 18.75h/week)

Work Location: Saint-Laurent, Quebec, Canada

Hours: 18.75

Line Of Business: Personal & Commercial Banking

Pay Details: 22.50$ / 28.33 CAD

Position: Customer Experience Associate

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connect personally with customers to advi...