Customer Experience Associate Granby QC

Elevate customer interactions as a Customer Experience Associate with Scotiabank in Granby, QC, working 15 hours a week. Engage with clients and help them achieve their financial goals each day.
As a Customer Experience Associate, you will be pivotal in enhancing customer journeys within the Canadian Banking Branch network. Your role centers around building relationships, understanding customer needs, and providing exceptional service. You'll process transactions, identify sales opportunities, and guide clients in using the latest mobile banking technology effectively.
Key Responsibilities:
• Build strong relationships with customers
• Discover and address customer needs proactively
• Process daily banking transactions accurately
• Identify simple sales opportunities for branch targets
• Promote digital banking options and technology
Requirements:
• Proven customer service experience or community involvement
• Strong technical skills promoting self-service...