Customer Experience Associate (EN/BM) — Malaysia

Principal Malaysia is seeking an Associate, Customer Service to enhance customer engagement through exceptional service across phone, chat, and email. This role requires at least 2 years of customer service experience and strong communication skills in English and Bahasa Malaysia.

As a global leader in financial services, Principal Financial Group offers a dynamic working environment aimed at delivering financial security. Join us to advance your career while helping us serve our 51 million customers worldwide.