Found Description
The Customer Experience Digital Transformation (CX DT) team is on an ambitious journey to deliver a scalable, omnichannel care experience for our clients and partners at Xe, Ria and Dandelion.
As Customer Experience (CX) Analyst you will take responsibility for reviewing business platforms and working practices with the objective of finding efficiencies, identifying how the business platform functionality can be maximised and the user experience can be improved.
This is a business change role working with teams spanning all operational functions in the business globally and across many brands. You will relish the challenge of a complex and regulated environment. You will possess the right balance of business understanding, stakeholder engagement skills and business and product analysis experience. You will thrive in a fast-paced workplace with changing priorities, balancing competing projects and managing stakeholder expectations. Excellent communication skills and the ability to...
As Customer Experience (CX) Analyst you will take responsibility for reviewing business platforms and working practices with the objective of finding efficiencies, identifying how the business platform functionality can be maximised and the user experience can be improved.
This is a business change role working with teams spanning all operational functions in the business globally and across many brands. You will relish the challenge of a complex and regulated environment. You will possess the right balance of business understanding, stakeholder engagement skills and business and product analysis experience. You will thrive in a fast-paced workplace with changing priorities, balancing competing projects and managing stakeholder expectations. Excellent communication skills and the ability to...