Customer Experience Ambassador (Iligan)

Job Description

Customer Service, Digital, Sales Experience, and Inventory Management.

Job Responsibilities

• Assists customers’ journey in using digital channels via face to face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payment for bills, purchases, and other transactions

Job Qualifications

• Bachelor's Degree Holder (Graduate)
• Preferably with 3-5 years of experience in sales and customer-facing role
• Willing to work in a variety of shifts including weekends and holidays
• Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms)
• Strong interpersonal, communication, and active listening skills
• Proficiency in problem solving
• Manpower backfill/Replacement

Equ...