Found Description
Location
Guadalajara, Mexico
Job Type
Full Time
Skills
- Voice
- Excel
- Chat
Categories
- Outbound
- Sales
- Customer Support
- Inbound
- Chat
Responsibilities
Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalated complaints across several communication channels.
A Customer Experience Advocate supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Qualifications
- High school diploma or equivalent
- All Levels of relevant experience from a related industry of the acco...