Customer Experience Advocate — Multichannel Support

Thumbtack is looking for a Service Advocate to enhance user experience by providing top-notch customer support. This role involves managing inquiries through phone, chat, SMS, and email, ensuring professionals receive best-in-class support.

The ideal candidate will have over 2 years of experience in a customer service environment, excellent communication skills, and the ability to adapt to a fast-paced work environment. Availability for various shifts, including weekends and holidays, is required.