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Customer Experience Advisor

Applyboard

méxico, méxico, Mexico Full-time June 10, 2026

Found Description

six core valuesare our compass in our mission to Educate the World and the foundation of our unique company culture.As an organization built on a foundation of diversity, it's important that our team members are representative of the students from more than 150 countries that we support.The Opportunity:What you'll be doing every day:Applicant Support & Advising- Assist applicants with program inquiries and requirements- Provide advisement to students on alternative program options that meet their interests and educational backgroundsAction deferral-related processes and inquiries- Action refund-related processes and inquiries- Assist students in meeting enrollment conditions and resolve uncertainties post-offer- Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when requiredDocument & Eligibility Review- Review student documents to ensure student eligibility for consideration across diverse educational backgroundsSchool & Partner CollaborationCommunica...

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