Customer Engineer IV

As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

• Install, maintain, and upgrade customer equipment.
• Apply troubleshooting and problem‑solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues.
• Follow and generate documented procedures and published task plans.
• Communicate with customers and internal busine...