Found Description
Responsibilities
- Own technical onboarding and implementation for Enterprise accounts, managing API integrations, SSO configuration, and custom workflows
- Serve as the primary technical expert on the CX team for APIs, integrations, and platform architecture
- Partner with Sales in pre-sales conversations to provide technical credibility and scope custom implementations
- Build and ship lightweight internal CX tooling using Retool, custom integrations, and AI
- Surface product gaps and integration opportunities to the product team
- Define the playbook for technical consulting and solutions engineering at Rally
Requirements
- Experience leading Enterprise customer consulting engagements independently
- Hands‑on technical depth with APIs and integration architecture (SSO, Snowflake, etc.)
- AI‑native workflow using tools like Cursor and Claude
- Experience building internal tooling with ...