Found Description
Job Overview
We are looking for a Customer Engagement Specialist to support the Sales Manager and Revenue Team by delivering exceptional customer experiences through outbound engagement, lead nurturing, appointment setting, customer support, and data management. This role focuses on building strong customer relationships, identifying sales opportunities, maintaining accurate customer records, and supporting various customer engagement initiatives that contribute to business growth.
Job Details
Work set-up: Onsite – Eastwood
Schedule: Monday to Friday | 8:00AM to 5:00PM (Manila time)
Holiday: Will follow New South Wales (Australia) holidays
Responsibilities
Customer Engagement & Lead Nurturing
- Contact prospective customers to qualify interest and book appointments for the Sales Team
- Follow up on previously rejected, incomplete, or unsuccessful applications to rec...