Customer Engagement Representative Propel

Impact customer experiences as a Customer Engagement Representative at Propel, shaping the fintech landscape. This role emphasizes relationship-building through effective communication and thorough service.
As part of Propel's innovative team, you will assist customers in navigating loan applications while leveraging your sales experience. This position demands strong verbal skills in English and a passion for helping others in a team-oriented and fast-paced setting. Embrace opportunities for growth within a dynamic company culture focused on results.
Key Responsibilities:
• Handle both inbound and outbound customer inquiries
• Utilize online platforms for application verification
• Review and update loan applications for customer needs
• Provide timely, accurate answers to inquiries
• Drive new business through lead generation calls
Requirements:
• High School Diploma or equivalent
• At least 1 year in a sales-driven customer service role
• Excellent w...