Customer Engagement Manager

Are you a results-driven professional with a passion for optimizing vendor relationships and enhancing customer success? At Randstad Professional, we are seeking a dynamic Customer Engagement Manager to join a global leader in the home inspection industry. This is a unique opportunity to manage critical external partnerships and drive operational excellence within the customer care and business administration landscape.

As a Customer Engagement Manager, you will play a pivotal role in bridging the gap between third-party service providers and a network of dedicated Franchise Business Owners. This position is ideal for an innovator who excels at interpreting data to tell a compelling story and who thrives in an environment that offers autonomy and professional growth. Working within the customer care sector, you will be responsible for the seamless delivery of services that support hundreds of franchises across North America.

This Customer Engagement Manager role is a ...