Customer Engagement Manager (Quebec City)

Customer Engagement Manager / Gestionnaire de l’engagement client

All Together, Extraordinary –

At Aduna, we’re building the backbone of the global API economy. By connecting telecom operators, cloud platforms, and software innovators, we’re enabling the next generation of digital communication services.

Responsibilities

• Own strategic customer relationships; trusted point of contact for partners, CPaaS players, and digital platform operators – guiding them from onboarding to scale.
• Drive API adoption; help customers integrate and expand use of CAMARA-aligned network APIs, reducing fragmentation and accelerating time-to-market across multi-operator deployments.
• Enable high-impact use cases; work consultatively with customers to design and scale solutions in areas such as secure digital onboarding, fraud prevention, identity assurance, and network-aware performance.
• Grow the ecosystem; identify expansion opportu...