Customer Engagement Manager (Montreal)

What You’ll Do

• Own strategic customer relationships. You’ll be the trusted point of contact for partners, CPaaS players, and digital platform operators—guiding them from onboarding to scale.
• Drive API adoption. Help customers integrate and expand their use of CAMARA‑aligned network APIs, reducing fragmentation and accelerating time‑to‑market across multi‑operator deployments.
• Enable high‑impact use cases. Work consultatively with customers to design and scale solutions in areas like secure digital onboarding, fraud prevention, identity assurance, and network‑aware performance.
• Grow the ecosystem. Identify expansion opportunities across geographies and operator networks; partner closely with Sales to drive API consumption growth and revenue expansion.
• Feed the product. Bring structured customer insight back to Product and Engineering—on API performance, developer experience, and where CAMARA standards need to evolve.
• Keep ...