Customer Engagement Manager at RSM

Lead transformative CRM solutions with RSM as a Customer Engagement Manager in Toronto. Oversee project planning, team coordination, and business outcomes in this full-time role.
RSM is seeking a skilled Customer Engagement Manager with 5-8 years of project management experience. You will handle all project phases, from planning to execution, ensuring that CRM implementations align with business goals and budgets. You’ll leverage your expertise in Microsoft Dynamics CE to motivate high-performing teams and drive results.
Key Responsibilities:
• Plan, coordinate, and execute CRM project lifecycles
• Communicate regularly with stakeholders about project status
• Manage project teams and deliverables effectively
• Revise project plans to meet changing requirements
• Oversee all aspects of Customer Engagement implementations
Requirements:
• 5-8 years of experience leading technical teams
• Proven CRM implementation and management skills
• Strong financial a...