Customer Engagement Manager - Aduna Global (Laval)

Customer Engagement Manager / Gestionnaire de l’engagement client

All Together, Extraordinary

At Aduna, we’re building the backbone of the global API economy. By connecting telecom operators, cloud platforms, and software innovators, we’re enabling the next generation of digital communication services.

Job Overview

We’re looking for a Customer Engagement Manager who thrives at the intersection of technical depth and customer partnership. You’ll be the person our most strategic customers turn to — helping them unlock real business value from network APIs, navigate multi-operator environments, and scale use cases that actually matter: identity verification, fraud prevention, device location, and more.

This isn’t a support role. You’ll drive adoption, shape the roadmap through customer feedback, and be a genuine advocate for the ecosystem we’re building.

Responsibilities

• Own strategic customer relationships. You’ll be the ...