Customer Design Lead at Thumbtack

Lead the customer experience design for Thumbtack, impacting millions seeking home improvement solutions. Your expertise in digital design will drive innovation across the customer platform.
As a Customer Design Lead, you will oversee the entire customer experience across native and web applications. With 12+ years of product design experience, you'll identify strategic opportunities and influence decision-making. Your role involves setting the quality standard, mentoring designers, and producing essential design artifacts.
Key Responsibilities:
• Own end-to-end quality of the customer experience
• Shape product direction through strategic design leadership
• Identify systemic gaps and high-impact opportunities
• Establish design principles guiding product decisions
• Mentor senior and mid-level designers for growth
Requirements:
• 12+ years in product design at the principal level
• Portfolio showcasing platform-level design ownership
• Deep expertise ...