Customer Data & Support Analyst

Blue Heron Capital is seeking an Associate Support Analyst to join their Support Team in Mérida, Yucatán, México. This role will deliver technical support, perform data analysis, and ensure customer satisfaction through effective communication and collaboration.

The ideal candidate holds a degree in computer science or similar fields, has bilingual proficiency in English and Spanish, and possesses strong customer service and problem-solving skills. This position requires a commitment to excellence and will involve interacting with various internal teams.