Customer Coordinator – Techmax Program

Be part of Techmax as a Customer Coordinator based in Mississauga, ON. This role serves as a vital link between various departments to enhance the Technology Maximizer planning program.
In this collaborative position, you will manage planning and scheduling for Tech Max upgrades, ensuring precise installation and clinical training coordination. Your ability to engage with stakeholders will be crucial for achieving performance goals and enhancing service quality. Additionally, you will have learning opportunities in AI technology to foster continuous improvement initiatives.
Key Responsibilities:
• Manage end-to-end planning process for Techmax upgrades
• Collaborate in program management meetings as a liaison
• Maintain and monitor accurate work orders and resource plans
• Drive improvements in service quality and efficiency
• Support scheduling and resolution of operational issues
Requirements:
• 4+ years of experience in Operations or Customer Service
• ...