Customer Collaboration Lead - Medtech Mexico

**Job Function**:
Customer Management
**Job Sub Function**:
Customer Service Operations
**Job Category**:
Professional
**All Job Posting Locations**:
Mexico City, Mexico
**CUSTOMER COLLABORATION LEAD - MedTech MÉXICO**
The Customer Collaboration Lead will be responsible for developing and managing the portfolio of customer collaboration solutions in the cluster, in close collaboration with SAM, Commercial, Planning and RDO teams.
This position aims to improve supply chain synchronization between customers and J&J, increase collaboration maturity and maintain the promise made by J&J to our customer, constantly looking for new opportunities and market trends.
**Essential duties and responsibilities**:
- The Customer Collaboration Lead will support the Customer Collaboration Business Partners to facilitate customer support activities related to Automation, Project Management, Digital Customer Collaboration-IGNIS initiatives, VOC-voice of customer or CES...